Abstract
A common critique is that insights from information behaviour and practises (IBP) research have difficulties to find their way to inform the design of new technologies, systems and services. There is a certain seed of truth of these statements but the situation is much more complex as are the requirements to improve the relevance of empirical observations of information activities for design and development. This panel enquires into how different approaches to IBP research can inform technology and service development in different ways, how to support interdisciplinary dialogue between IBP and systems and service design, and what novel insights from the state-of-the-art of IBP research can be drawn to support technology and service development.
